In an effort to stay organized and comply with industry standards, many law firms utilize case management systems, such as Perfect Practice. It can be a valuable tool, especially for firms that have a high volume of case files. At a glance, it seems like a case management system should easily integrate into a law firm’s processes; but more often than not, integration becomes frustrating and the system is not used to its full capabilities, resulting in a less than satisfactory long term experience.
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It’s evident that when law firms invest in their employees, the team tends to be more engaged and satisfied with their jobs. But, offering great employee benefits or casual Friday are not the only ways firms can attract and retain employees.