Jan Duke, Firm Solutions

Jan Duke – COO

Jan is the Chief Operating Officer and lead consultant at Firm Solutions. In this capacity, she provides strategic direction for the company and utilizes her extensive industry experience to create customized solutions for our clients. Her primary focus is providing consulting services in the areas of audit/compliance, business-process improvement and overall operational management in addition to providing leadership and guidance for the FS team.

Jacqueline Comeau, CCEP – EVP, Governance, Risk and Compliance

Jacqueline Comeau is the EVP of Compliance and Enterprise Risk Management for Firm Solutions.  Jacqueline has 25 years of practical and consulting experience working with law firms to drive compliance, operational standardization, continuous process improvement and other critical business strategies and is responsible for the oversight and strategic development of the Firm Solutions Governance, Risk and Compliance Department. The GRC department provides a full suite of compliance services and solutions including:  TPSP Management, Audit and Risk Management, Compliance Training and Communications, Legal Services Agreement Management, Vendor Management and Policy Development and Management.

Leisha Delgado – VP, Client Development

Leisha is an industry veteran responsible for business development for Firm Solutions. In this role, she manages existing relationships with current clients and helps law firms and servicers solve business challenges using technology, strategic outsourcing and consulting.

Jodi Paleveda, Firm Solutions

Jodi Paleveda – VP, Client Services

Jodi is a the Vice President of Client Services and a senior consultant focused in the area of Business Process Improvement initiatives. In her role, she ensures that all new projects and assignments are implemented efficiently and accurately and also continues to foster and strengthen client relationships by consistently providing  excellent customer service and “solutions” for those firms.